Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
great room facilities
limited restaurant menu
improve customer service
7.2/10
Very good
Rooms
8.0
Location
8.2
Service
6.2
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
Frank
United Kingdom,
June
2024
7.6/10
The hotel is conveniently situated next to the retail park and a short walk from the Thyme restaurant. The location provides easy access to the city centre. The rooms are equipped with great facilities including air conditioning. The customer service could be improved, but the dining experience offers warm bread. The facilities are well-maintained even though the restaurant has a limited menu. Overall, the price is fair for the value provided.
Rooms
8.0
The rooms come with great facilities and air conditioning.
Service
6.0
There is room for improvement in customer service.
Location
9.0
The hotel's location next to the retail park and close to the Thyme restaurant is convenient for accessing the city center.
Dining
7.0
The dining experience includes warm bread and a limited menu.
Facilities
8.0
The facilities are well-maintained.
convenient location
limited restaurant menu
Phil
United Kingdom,
April
2024
7.2/10
The hotel is situated next to a retail park and offers outdoor garden meals until 11:00 PM. The location is convenient, but the limited menu at the restaurant due to unforeseen circumstances was a downside. The rooms are equipped with air conditioning and great facilities, ensuring a comfortable stay. However, there is room for improvement in customer service.
Rooms
8.0
The rooms are equipped with air conditioning and great facilities, ensuring a comfortable stay.
Service
7.0
Although the overall service was satisfactory, there is a need to improve customer service.
Location
8.0
The hotel is conveniently located next to a retail park and offers outdoor garden meals until late evening, making it a practical choice while in the Salisbury area.
Dining
6.0
The dining experience offered fried fish, but the limited menu due to unforeseen circumstances was a bit disappointing.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay.
convenient location
limited menu
Sean
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located near a retail park and just on the outskirts of Salisbury. The service could be improved for a better customer experience. The dining experience was affected by a limited menu, though the fresh fish was a highlight. The facilities are decent, but there is room for enhancement.
Rooms
8.0
The rooms were equipped with great facilities including air conditioning.
Service
6.0
Improvements are needed in customer service.
Location
7.0
The hotel is situated on the outskirts of Salisbury next to the retail park.
Dining
7.0
Although the menu was limited, the fresh fish stood out.
Facilities
7.0
The facilities offered are decent.
convenient location
limited menu
Christine
United Kingdom,
January
2024
7.2/10
The hotel is in a convenient location, close to a retail park and the Salisbury area. The rooms are furnished with great facilities including air conditioning. However, there is room for improvement in customer service. The outdoor garden by the river offers a charming dining experience until late at night with cinnamon rolls available.
Rooms
8.0
The rooms are well-equipped with great facilities, including air conditioning.
Service
6.0
The customer service could be more attentive and friendly.
Location
8.0
The hotel's location is convenient, near a retail park and in the Salisbury area with easy access to the city center. The river outdoor garden provides a pleasant dining atmosphere until late.
Dining
7.0
The dining experience offers delightful cinnamon rolls, but there is room for improvement overall.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay.
Francis
United Kingdom,
December
2023
7.4/10
The hotel is conveniently located next to the retail park with great facilities and air conditioning. The service could use improvement. The dining experience was in a restaurant with a limited menu due to unforeseen circumstances. The location near the square is a plus.
Rooms
8.0
The rooms come with great facilities and air conditioning.
Service
6.0
Customer service needs improvement.
Location
9.0
Being located next to the retail park is convenient. The proximity to the square adds to the appeal.
Dining
7.0
The dining experience took place in the restaurant with a limited menu due to unforeseen circumstances.
Facilities
7.0
Although the customer service could be better, the facilities are satisfactory.
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